Best practices

How to use lens quotes on an iPad

To use Lens Quote smoothly on an iPad, follow these steps:

Updated June 16, 2026

1. Use the Google Chrome app Lens Quote works best in Chrome on iPad.

2. Log into Otto Go to: app.ottooptics.io

3. Switch to Desktop View

  • Tap the “…” (three dots) in the top right corner of Chrome
  • Select “Request Desktop Site” This will display the full Otto top menu bar.

4. Open Lens Quote

  • Click the Lens Quote button in the top menu.

5. Bookmark for Easy Access (Optional but Recommended)

  • Tap the Chrome “…” again
  • Select “Add to Bookmarks” This allows you to quickly access the Lens Quote page directly from Chrome.

Creating the Quote

  1. Assign the patient
  2. Select the product
  3. Assign the appropriate rebate
  4. If applicable, check the “Competitor Price” box to include 1-800/Clearly pricing (Competitor pricing is available on the Premium plan only)
  5. Click Generate Quote
  6. Review the quote with the patient on the screen

If the Patient Is Not Purchasing In-Office

If they are:

  • Leaving with trials
  • Taking their Rx
  • Planning to order later

Go back to the previous tab and:

  1. Click Follow-Up in the top bar and add the patient in To
    • Their assigned products are attached automatically, so the Order Link opens ready to buy
  2. Adjust the template if needed
  3. Choose:
    • Send (while they’re in office), or
    • Schedule and pick a start date

This ensures every patient leaves with pricing clarity and a convenient way to order later.