How to mirror 90-pack pricing for products only sold in 30-packs
Learn how to set up pricing in Otto so that a 30-pack product reflects your intended 90-pack pricing structure. This ensures consistent margins and accurate quotes when suppliers only offer 30-pack SKUs.
Updated February 19, 2026 Step-by-step walkthrough
Step-by-Step Instructions
Step 1: Open the Products Module
- Click the box icon (Products) in the left-hand sidebar.
- Locate the 30-pack product you want to update.
- Click the product name to open the detailed product view.
Step 2: Calculate Your 90-Pack Equivalent Price
If your supplier only offers 30-packs but you want pricing to reflect a 90-pack supply:
- Multiply your desired per-box retail price by 3 (since 3 x 30-packs = 90 lenses).
- Determine your target retail price for a 90-pack equivalent
You will apply this pricing using volume pricing.
Step 3: Set Volume Pricing
- Inside the product detail view, locate the Volume Pricing section.
- Click Add Volume Price.
- Create a pricing tier:
- Quantity: 3 boxes
- Price: Enter the total retail price that reflects your intended 90-pack price.
This ensures:
- Patients ordering 3 boxes receive the correct 90-pack pricing.
- Quotes accurately reflect your annual or multi-box discounts.
- Rebate logic aligns with intended supply tiers.
Step 4: Review Quotes
- Create a Quote for a patient using this product.
- Select a 3-box supply.
- Confirm:
- The correct tiered price appears.
- Any rebate eligibility displays properly.
Adjust as needed.
Important Notes
- Volume pricing must be set manually for each applicable product.
- If you update base pricing later, review your volume tiers to keep them aligned.
When to Contact Support
- If rebates are not triggering correctly after setting volume pricing.
- If quotes are not reflecting the expected multi-box discount.
- If supplier packaging changes and you are unsure how to structure pricing.
Submit a support ticket and include:
- Product name
- Screenshot of your volume pricing
- Example quote (if applicable)