Products, catalog and pricing

How to mirror 90-pack pricing for products only sold in 30-packs

Learn how to set up pricing in Otto so that a 30-pack product reflects your intended 90-pack pricing structure. This ensures consistent margins and accurate quotes when suppliers only offer 30-pack SKUs.

Updated February 19, 2026 Step-by-step walkthrough

Step-by-Step Instructions

Step 1: Open the Products Module

  1. Click the box icon (Products) in the left-hand sidebar.
  2. Locate the 30-pack product you want to update.
  3. Click the product name to open the detailed product view.

Step 2: Calculate Your 90-Pack Equivalent Price

If your supplier only offers 30-packs but you want pricing to reflect a 90-pack supply:

  • Multiply your desired per-box retail price by 3 (since 3 x 30-packs = 90 lenses).
  • Determine your target retail price for a 90-pack equivalent

You will apply this pricing using volume pricing.

Step 3: Set Volume Pricing

  1. Inside the product detail view, locate the Volume Pricing section.
  2. Click Add Volume Price.
  3. Create a pricing tier:
    • Quantity: 3 boxes
    • Price: Enter the total retail price that reflects your intended 90-pack price.

This ensures:

  • Patients ordering 3 boxes receive the correct 90-pack pricing.
  • Quotes accurately reflect your annual or multi-box discounts.
  • Rebate logic aligns with intended supply tiers.

Step 4: Review Quotes

  1. Create a Quote for a patient using this product.
  2. Select a 3-box supply.
  3. Confirm:
    • The correct tiered price appears.
    • Any rebate eligibility displays properly.

Adjust as needed.

Important Notes

  • Volume pricing must be set manually for each applicable product.
  • If you update base pricing later, review your volume tiers to keep them aligned.

When to Contact Support

  • If rebates are not triggering correctly after setting volume pricing.
  • If quotes are not reflecting the expected multi-box discount.
  • If supplier packaging changes and you are unsure how to structure pricing.

Submit a support ticket and include:

  • Product name
  • Screenshot of your volume pricing
  • Example quote (if applicable)