How to set multi-unit (volume) pricing

Step-by-Step Instructions

1. Open the Products Module

• Click the Products tab (box icon) in the left-hand sidebar.
• You will see your Catalog with all active products.

2. Select the Product

• Click the name of the product you want to configure.
• This opens the product’s detailed view.

3. Access Volume Pricing

• In the product detail view, click Volume Price.
• This is where you can create pricing tiers based on supply quantity.

4. Select the Supply Level (Per Eye)

• Choose the appropriate option based on supply:
  • 2 Boxes (for One Eye) → typically used for a 6-month supply
  • 4 Boxes (for One Eye) → typically used for a 12-month (annual) supply

Otto calculates multi-box pricing per eye, not per patient.

5. Enter the Price

• Enter the total price for the selected number of boxes per eye.
• Repeat this process for any additional supply levels you wish to offer.

6. Add Additional Discounts (Optional)

• You can continue adding pricing tiers for different supply quantities.
• Each tier must be entered individually.

7. Click Save

• Click Save to apply your volume pricing changes.

Understanding Multi-Box Pricing (Per Eye Calculation)

Otto calculates volume pricing per eye, meaning you enter half of the full patient supply and half of the total price.

Example: Daily & Bi-Weekly Lenses

• 3 Months = 1 box per eye
• 6 Months = 2 boxes per eye
• 12 Months = 4 boxes per eye

Example: Monthly Lenses

• 6 Months = 1 box per eye
• 12 Months = 2 boxes per eye

If a patient purchases lenses for both eyes, Otto automatically combines the per-eye pricing to calculate the full order total.

Important Notes

• Volume pricing must be configured individually for each product.
• Pricing tiers apply to both in-clinic quotes and online store purchases.
• Ensure pricing aligns with your rebate programs to maintain accurate annual supply quotes.
• If pricing appears incorrect in a quote, confirm that:
  • The correct volume tier is saved.
  • The pricing was entered per eye (not full supply).

When to Contact Support

• If volume pricing is not appearing correctly in quotes.
• If supply levels do not match expected rebate logic.
• If pricing appears inconsistent after saving.

If the issue persists, please submit a support ticket so our team can investigate further.