OttoHelp centre
TrainingReport a problem
All topics

Settings

  • Account types and additional usersLoginTo access Otto for the first time:
  • How to add a doctor to your list of doctorsLearn how to add a prescribing doctor (OD) to your clinic’s Doctor list in Otto. Walkthrough
  • Custom messages for patient receipts and lens quotesOtto allows you to add custom messaging to your patient receipts and Lens Quotes. Video
  • How to configure shipping fees for Eye Drop Ship ordersLearn how to create or update a shipping rule specifically for Eye Drop Ship orders so you can pass through shipping costs or offer free shipping based on your clinic’s preferences. Walkthrough
  • How to customize default system messagesOtto Premium allows you to customize the email and SMS messages that are automatically sent to your patients, helping you create a more personalized experience while reflecting your clinic's tone and Video
  • How to update your store email addressLearn how to update the email address associated with your Otto store.
Still need help? Email help@ottooptics.io or use the live chat inside Otto.ottooptics.io